I'll make clothing that fits your dog; something that you and your dog will love! With a little help from you. And I'll be with you down the road. Each custom dog item comes with free minor alteration and/or repair for the life of your purchase. After the purchase, all you'll have to pay is the cost of shipping it to me. I'll ship it back for free too!
- Your order will usually ship in about 2 weeks. I'll let you know of significant changes in that schedule.
- I’ll confirm all information with you and ask questions as needed
- When it ships, you'll get an email with tracking information.
- Shipping method is USPS Priority for U.S. destinations unless otherwise arranged.
- International shipping is USPS Priority with insurance (add'l taxes/other costs are responsibility of buyer).
I want you and your dog to LOVE your Made by De creation, but stuff happens. If you receive your Made by De creation and it doesn’t fit or you and your dog just don’t love it, please let me know.
- If I made a mistake, I’ll alter or remake the item for free, including shipping both ways.
- If I made it as directed, I’ll alter to fit if possible. If it’s necessary to remake, I'll do that at cost of materials and shipping.
- If, after attempting to resolve an issue, I am still unable to provide an item you and your dog love, return the item in new condition and I’ll refund your purchase price, less a 20% restocking fee.