Why buy from Made by De?
Helping your dog be comfortable and happy.
Dogs deserve our best! They give us their love and loyalty. One of the ways you can honor their love is to give them what they need to be comfortable and safe.
Finding that perfect dog coat can get frustrating. Many pet stores, either online or brick-and-mortar, carry ready-made items. If you find one that'll work, it probably doesn't have all the details you and your dog want. That’s why I started making custom dog clothes. You don't have to settle.
If your dog needs a dog coat or other clothing, you want it to feel good and serve them well. They should be able to move freely in a garment that doesn't bunch or bind. If it fits well and feels good, your dog will love wearing it. If it doesn't, they won't like it and that's just a waste of money!
You also want a product to serve its function and hold up to your dog's use. That's why I use quality fabrics and sew each item as it's ordered with attention to detail. These made-to-order dog clothes and coats are made to last for years.
What does it mean to buy a custom dog coat from Made by De?
Buying a creation from Made by De means you get:
- a handmade product built with quality fabrics
- a product that's made just for your dog
- free alteration and repair for the life of the product
- the knowledge that you're supporting a small business
And most importantly, a happy dog!
Policies
Made by De guarantee
You don't have to settle! With your help, I'll make dog clothing that fits your dog, something that you both will love! Each item is custom-made and built to last, specifically for YOUR dog. Free minor alteration and/or repair is included for the life of your purchase. All you'll have to pay is the cost of shipping it to me. I'll ship it back for free too.
What to expect
- Your order will usually ship in 1 to 2 weeks. I'll let you know of significant changes in that schedule.
- I’ll confirm all information with you and ask questions as needed
- When it ships, you'll get an email with tracking information.
- Shipping method is usually USPS First Class for U.S. destinations. Please contact me for other arrangements.
- International shipping is on a case by case basis. Please contact me for a quote before you order. (add'l taxes/other costs are responsibility of buyer).
Exchanges and returns
I want you and your dog to LOVE your Made by De creation, but stuff happens. If you receive your Made by De creation and it doesn’t fit or you and your dog just don’t love it, please let me know.
- If I make a mistake, I’ll alter or remake the item for free, including shipping both ways.
- If I made it as directed, I’ll alter it to fit. If it’s necessary to remake the item, I'll do that at the cost of materials and shipping.
- If I cannot provide an item you and your dog love, return it in new condition within 30 days of receipt and I’ll refund your purchase price, less a 20% restocking fee.